Log in to the Customer Portal or call our automated customer service on 9551 2000 to get the help you need. Here you can: Get payment information Pay by card or Vipps Download a copy of your invoice Enter into a payment deferral agreement (does not apply to collection notices) View an overview of all your cases Register an objection if you disagree with the claim Complain about Fair Change your personal information or obtain a printout of all the personal information registered about you Register payments made directly to the creditor or us Get answers to your questions in our FAQ We want you to be able to resolve the case on your own as much as possible, but if you need extra help, you can contact us in the Customer Portal.