Log in to the Customer Portal or call our automated customer service on 9551 2000 to get the help you need. Here you can: Get payment information Pay by card or Vipps Download a copy of your invoice Enter into a payment deferral agreement (does not apply to collection notices) View an overview of all your cases Register an objection if you disagree with the claim Complain about Fair Change your personal information or obtain a printout of all the personal information registered about you Register payments made directly to the creditor or us Get answers to your questions in our FAQ We want you to be able to resolve the case on your own as much as possible, but if you need extra help, you can contact us in the Customer Portal.

You can log in to the Customer Portal here. Here you can log in with BankID or the username and password provided in the letter we have sent you.

If you are unable to log in to the Customer Portal with BankID, it may be because we have not registered your personal identification number. In this case, you must first log in with your username and password, which you will find in the letter you received from us. You can check whether we have registered your personal identification number in the Customer Portal under the tab Personal data/What personal data is registered about me? If we do not have your personal identification number, you can go to Personal data > Questions or complaints about the processing of personal data > Contact us. Click on “Contact us” and enter your case number, name, address, and personal identification number, and we will add this to the case.

If you have a case, you can log in to the Customer Portal. Here you will find a contact form that you can use.