Still haven’t found the answer to your question? See our complete list of Frequently Asked Questions here.
The name “Fair” comes with a set of responsibilities and requirements. We shall not be a company that treats you who owe money unfairly – instead we will offer you the best possible opportunity to pay your debt collection claim without making the situation worse for you.
By using new technology and fully automated services we have designed solutions that are more efficient, and fairer, than normal collection procedures used by most other debt collection agencies.
If the need for dialogue should arise, we always seek to use digital means of communication, preferably SMS, e-mail, Digipost or through our web-based Customer Portal.
Greater efficiency enables us to treat you fair, but to achieve this we need your help.
The most important pieces of information you can provide us with are your telephone number and email address. You can easily update your contact information in our Customer Portal.